IIJ Global Solutions Vietnam Empowers Overseas Enterprises to Leverage Standard AWS Services with Serverworks

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Vietnam -July 8, 2024- Today, Internet Initiative Japan Inc. (TSE Prime:3774), one of Japan's leading Internet access and comprehensive network solutions providers, and its Vietnam-based, 100% owned subsidiary IIJ Global Solutions Vietnam Company Limited (IIJ GS Vietnam)-the cloud and security service provider- today announced an expanded collaboration with Serverworks Co., Ltd. (Serverworks) to bring new managed services and solutions for AWS (Amazon Web Service) in Vietnam. IIJ GS Vietnam will launch the IIJ Managed Cloud service on July 8, 2024, which offers guidance and execution of operational best practices with highly automated tools, skills, and experience contextual to the business's environment and applications.
With a comprehensive range of offerings, including internet access, outsourcing, and systems integration, IIJ has solidified its position as a leading provider of network usage solutions in Japan since 1992. IIJ is certified as the Advanced Tier Partner of AWS. Besides, Serverworks is the Japan-based AWS Premier Tier Service Partner, the highest-ranking partner among over 100,000 AWS partners worldwide. Serverworks has over 951 AWS Certifications, including 2 Japan AWS Ambassadors, and over 20,000 projects of more than 1,300 clients have been achieved.
The public cloud market in Vietnam is expanding year by year. Reflecting on the strong growth momentum of cloud computing demand in Vietnam, AWS has announced that it will set up the AWS Local Zone in Hanoi City by 2024.

The partnership between IIJ and Serverworks empowers clients' AWS experiences with highly managed operations and AWS Enterprise-level Support, the highest tier of AWS support level under the IIJ Managed Cloud service for overseas AWS businesses. As a managed AWS service provider, IIJ GS Vietnam can consult, deliver, integrate, manage, and support all AWS users. It also provides a sophisticated process as a one-stop service with a full spectrum of service offerings for clients who already use AWS or clients about to start the AWS journey with the right managed cloud service provider from now on.
This strategic move reaffirms IIJ GS Vietnam's commitment to delivering exceptional advisory, deployment, and support services to customers in Vietnam and the surrounding region by offering IIJ Managed Cloud service.

"We offer IIJ Managed Cloud service for AWS to provide our customers with the best efforts of our company & Serverworks: our software, services, support, and expertise," said Ryo Matsumoto, President and CEO at IIJ Global Solutions Vietnam. "The growth we've seen over the last few years proves it's working, and we're thrilled to bring the IIJ Managed Cloud experience to our AWS customers. That means we're enabling the best way for them, in their cloud of choice."

IIJ Managed Cloud service shortens the distance between data and value by delivering maximum uptime with minimal administrative overhead. Customers also see additional advantages like reduced costs, retirement of technical debt, and increased speed and security so that they can focus on innovation and actual results.
"Our partnership with IIJ GS Vietnam is aligned with the strategic and rational global business acceleration that moves us one step further to the global player in this field. I believe we can provide our qualified know-how and sophisticated service offerings to our precious customers outside of Japan." said Mr. Takashi Hashiba – Senior Vice President at Serverworks.

Explore IIJ Managed Cloud service and learn more about the strategic collaboration between Serverworks and AWS. It is easier than ever for customers to use the strengths of both partners to benefit their business.

Main features of the service

As a managed AWS service provider, IIJ GS Vietnam can consult, deliver, integrate, manage, and support all AWS users. For further information about the service, visit https://vn.iij.com/en/services-solutions/iij-managed-cloud.

The key benefits of the service are,

1. 1.AWS Enterprise Support:
   Provide AWS Enterprise-level support, a support center in English and Vietnamese, and a highly managed monitoring service for all customers and accounts.
2. 2.Cloud Automator:
   Provide Cloud Automator to enable the well-automated operation and cost-control of the AWS environment to reduce TCO (Total Cost of Ownership). Training and workshops are provided when you start the AWS journey.
3. 3.5% discount always:
   Billed by invoices following the Vietnamese commercial custom while enjoying a 5% discount on all AWS components and usage fees at all times. Support Red Invoice issuance.
4. 4.Full Coverage Service:
   Provide abundant menus for consulting, design and integration, operation & maintenance, and more to support any phase of AWS system life cycles.

AWS Consulting & Delivery	Standard Plan	Number of instances: 5 or less AWS instances Components: IAM, S3, RDS, etc. Consulting: within 5 hours QA alert delivery: within 5 hours
	Enterprise Plan	Number of instances: over 5 AWS instances All AWS components Consulting: unlimited QA alert delivery: unlimited
Monitoring & Operation Outsourcing	Standard Plan	Alert&Response: Pre-set respond Monitoring time: 24/7 Operation Outsourcing: Pre-set operations (10 tickets per month)
	Enterprise Plan	Alert&Response: Pre-set response and customized response Monitoring time: 24/7 Reporting Operation outsourcing: Pre-set operations and customized procedures

The statements within this release contain forward-looking statements about our future plans that involve risk and uncertainty. These statements may differ materially from actual future events or results.

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